Entrepreneurial by nature, Mr Naqvi has more than 18 years of experience in the field of banking electronic channels and Digital banking.
I am a seasoned professional with 18 years of extensive experience in financial institutions, fintech, and payment
service providers. Currently serving as the Head of IT Alternate Delivery Channel Operations at HBL Bank, I
specialize in the intersection of technology and banking. My expertise encompasses managing alternate delivery
channels, strategic planning, operational oversight, and the implementation of cutting-edge solutions to enhance the
efficiency of digital banking services.
In addition to my technical acumen, I bring strong expertise in payment systems, digital channel implementation, integration, payment scheme certification, debit and credit cards, cash management, wallet solutions, and social schemes such as BISP. Navigating the complexities of these domains, I ensure the seamless functioning and compliance of our systems.
Furthermore, I play a pivotal role in the bank's strategic projects, contributing to process transformation and optimization initiatives. This involvement underscores my commitment to driving innovation and efficiency across the organization.
Moreover, I prioritize a strong customer focus, committed to delivering seamless and customer-centric experiences through our digital channels. Additionally, I am deeply invested in employee well-being, recognizing the importance of a motivated and thriving team.
Committed to driving excellence in technology-driven banking while maintaining a vigilant eye on risk, compliance, payment scheme adherence, customer satisfaction, and employee well-being, I thrive in dynamic environments where innovation aligns seamlessly with holistic organizational success.
I worked in local and international organization and have experience of implementation of large scale banking solutions in Pakistan. I worked in FIS Global and led their core banking implementation in National Bank of Pakistan. I also among the first pioneers who had implemented Local Acquiring, Bio-Metric ATMs, Bill Payments via ATMs and Inter Bank Funds Transfer (IBFT).
I have extensive knowledge and experience in Payment System processes, Implementation and Integration, Settlement & Reconciliation process and Financial Switches. My proven ability to lead seamless implementations and deliver cutting edge technical solutions has benefited numerous organizations in Pakistan, Nigeria, Malaysia and Canada by improving their revenue and workplace productivity.
I had also provided consultancy to several MSPs and White Label ATM Operators in Canada and aLso provided consultancy services to PSO/PSP in Pakistan.
I am among the first pioneers who had implemented Local Acquiring, Bio-Metric ATMs, Bill Payments via ATMs and Inter Bank Funds Transfer (IBFT).
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DGM II - Head ADC IT Ops
Head of Applications & IT Operations
SVP/ Head ADC
Managing ADC operation, project implementation and development. - Designed HA solutions for the ADC critical applications. - Working on DR site readiness for ADC applications. - Managing country wide Bank's ATM network. - SLA Management and budget forecasting. - Managing M/O/S Reporting - Project Management - Vendor Management of ADC Ecosystem - Ensure Configuration & Release Management of ATMs - People Management - Complaint Management
Managed ADC & other products integration with Core banking application PROFILE. Currently working on - SAP HCM implementation and its integration with CBA for salary & loan posting. - THETA Loan origination system implementation and integration with CBA. - Global 360 MIS reports archiver integration with CBA. - Designing and Development of white papers for upcoming products. - Developing Feasibility reports for other interfaces. - Conduct SIT and UAT. - Production support. - Deployment.
Team lead of MNET Product development team Collect information to analyze and evaluate existing or proposed systems Translating client requirements into highly specified project briefs. Creating logical and innovative solutions to complex problems. Working closely with developers and a variety of end users to ensure technical compatibility and user satisfaction. Keeping up to date with technical as well as industry sector developments
Working as a System Developer and lead team member of core banking system. Design and Developed MIS portal website for MIS reporting.
Developed Biometrics software for Diebold ATM. Design and Developed Agilis Opteva Eye which take snaps of customer on differnet events occur on ATM. Desgin and Developed Smart uploader which upload/download screen and Audio/video files from ATM. Design and Developed Electronic Journal a website on which user can view the current EDC of each ATM Machine on server.
Imran was senior to Safdar but didn't manage Safdar directly
December 11, 2022
Safdar is without doubt one of the finest IT and Digital Banking Ops resources in the market. .
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Entrepreneurial by nature, Mr Naqvi has more than 14 years of experience in the field of banking electronic channels and Digital banking.
Phone: +923452372928 Email: s.safdar.naqvi@gmail.comIts a personal portfolio template. You can built any personal website easily.
